Legal
DMCA & Content Policy
Last updated: 2026-05-09
Keychat does not host, store, or have access to user content. This page explains what that means for copyright takedown requests and other content complaints, and what we can — and cannot — do.
Why this is different from a regular service
Most platforms can take a piece of content down because they hold it on their servers. Keychat does not. Every Keychat message is end-to-end encrypted on the sender’s device with MLS (RFC 9420) and travels over the public XMTP relay network as ciphertext. We — the Keychat Foundation — operate no servers, hold no decryption keys, and have no ability to read, alter, or delete a message that two users have exchanged.
That makes Keychat structurally similar to email-with-PGP or to a phone call: we provide a tool; the conversation belongs to the participants.
Copyright (DMCA / EU CDSM Directive)
Keychat is not a hosting service for user content. We do not store or transmit messages on infrastructure under our control. As a result, traditional “notice and takedown” (17 U.S.C. § 512 in the United States; Article 17 of the EU Copyright in the Digital Single Market Directive) cannot apply in the conventional way: there is no file on a Keychat server to remove.
If you believe a Keychat user is infringing your copyright, the appropriate remedy is to contact that user directly (you can do so by sending them a message on Keychat) or to pursue your remedies against the user in the relevant jurisdiction. The mykeychat.com website itself contains only original Keychat marketing material; if you believe content on this website infringes your copyright, send a notice to support@mykeychat.com with:
- Identification of the copyrighted work you claim has been infringed.
- The exact URL on mykeychat.com where the alleged infringement appears.
- Your contact information.
- A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law.
- A statement, under penalty of perjury, that the information is accurate and that you are authorized to act on behalf of the rights holder.
- Your physical or electronic signature.
Reports of unlawful content
If you become aware of Keychat being used to send content that is unlawful in the relevant jurisdiction (e.g., child sexual abuse material, credible threats of violence, coordinated fraud), please report it to local law enforcement and to the user’s wallet provider where appropriate. You may also notify us at support@mykeychat.com; we will cooperate fully with any lawful order from a court of competent jurisdiction, while noting that our cooperation is limited by the same encryption guarantees that protect you.
Self-help tools available to every user
- Block — blocking another wallet at the protocol level prevents that wallet from delivering further messages to you.
- Allow / request inbox — first messages from unknown wallets land in a request queue without notifications. You decide whether to engage.
- Local delete — you can clear the message history for a conversation from your device at any time via
Settings → Storage.
Repeat infringers
Because Keychat has no accounts to terminate, “repeat infringer” policies in the conventional platform sense do not apply. The XMTP network and the wallet provider maintain their own policies for the wallet identifiers that travel through them.
Questions about this document? Email support@mykeychat.com.